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ATTENTION
DO NOT INSTALL OR USE THIS
PRODUCT UNTIL YOU HAVE READ AND YOU UNDERSTAND THE FOLLOWING
TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT. YOUR
INSTALLATION OR USE OF THIS PRODUCT WILL SIGNIFY YOUR
AGREEMENT TO BE BOUND BY ALL THE FOLLOWING TERMS AND
CONDITIONS OF THIS LICENSE AGREEMENT.
IF YOU DO NOT AGREE TO ALL
THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT, DO NOT
INSTALL OR USE THE SOFTWARE OR DOCUMENTATION AND PROMPTLY
RETURN THE PRODUCT TO THE PLACE OF PURCHASE FOR A FULL
REFUND. IF YOU HAVE ANY DIFFICULTY OBTAINING A REFUND,
CONTACT LICENSOR AT 1-800-451-7917 (FROM WITHIN THE US) OR
1-603-223-0745 (FROM OUTSIDE THE US).
1. Definitions
- "Agreement" means this
License Agreement.
- “Documentation” means
the printed material enclosed with this Agreement, and
any revisions thereto which you receive from Licensor.
- “Licensor” means
Secure Care Products, Inc., a New Hampshire corporation
with a principal place of business at 39 Chenell Drive,
Concord, New Hampshire 03301-8501, any of its licensors,
and the assignees and successors in interest of each.
- “Limited License”
means the non-exclusive, personal and non-assignable
right to apply the Software and Documentation to your
personal use, subject to all the terms and conditions of
this Agreement.
- "Person" means either
a natural or an artificial person, including, but not
limited to, corporations, partnerships, associations and
government agencies.
- "Product" means the
Software and the Documentation.
- “Software” means a
CD-ROM enclosed with this Agreement, and any
modifications thereto which you receive from Licensor.
- "Trademarks" means
Licensor's logo or name or any other trademark, service
mark, or trade name used or claimed by Licensor.
- “You” means the
initial end-user of this Product and Your permitted
assignee, in accordance with Section 3.G below.
2. Limited License to
Use
Subject to your agreement
to be bound by all the terms and conditions of this
Agreement, and only during the period of your compliance
with all those terms and conditions, Licensor grants to You
a Limited License.
3. Restrictions on the
Limited License
The Limited License is
subject to the following restrictions:
- You must only apply
the Product to your personal use;
- You may use only one
copy of the Software on a single terminal or connected
to a single computer;
- You may not, directly
or indirectly, use the Software on more than one
terminal, or on more than one computer, at a time;
- You may not copy,
rent, sublicense, lease, disseminate or otherwise cause
or permit the disclosure or distribution of the Product
or any part thereof to any other Person;
- You may not use the
Product to conduct a service bureau, application service
provider (“ASP”) or similar business for the benefit of
any other Person;
- You may not modify,
enhance, supplement, create a derivative work from,
adapt, translate, reverse engineer, decompile,
disassemble or reduce the Software to a form that can be
read by a human being; provided, however, that if You
are using the Software in the European Union, Norway or
Australia and reproduction of the code and translation
of its form are necessary to obtain the information
required to achieve the interoperability of the Software
with other programs, You shall inform Licensor in
writing accordingly and Licensor shall notify You within
twenty (20) business days from receipt of Your notice
that: (i) Licensor will perform the work in order to
achieve such interoperability and charge You a
reasonable expense allowance for such work, or (ii) You
may undertake those actions, but only to the extent
required to achieve the interoperability of the Software
with other programs; and.
- You may not sell or
transfer reproductions of the Product or any part
thereof to any other Person; provided, however, that if
You are using the Software in the European Economic
Area, You may transfer Your copy of the Software
together with its Documentation on a permanent basis,
provided that You notify Licensor of the name and
address of the recipient of Your copy and that such
recipient agrees in writing to be bound by the terms and
conditions of this Agreement.
4. Ownership of the
Software and Documentation
Licensor is the sole and
exclusive owner of all rights in the Product and any part
thereof, including all copyright, patent and other
intellectual property rights. Licensor's rights in the
Product are protected by the laws of the United States and
Canada and by international treaties. You agree that you
will not take any action inconsistent with Licensor’s sole
and exclusive rights in the Product.
5. Warranties and
Disclaimer of Warranties
- SUBJECT TO THE
LIMITATIONS OF THIS SECTION 5 AND LICENSOR’S GENERAL
PRODUCT WARRANTY STATEMENT (AS AMENDED FROM TIME TO TIME
BY LICENSOR IN ITS ABSOLUTE DISCRETION), LICENSOR
WARRANTS TO YOU THAT THE SOFTWARE WILL OPERATE
SUBSTANTIALLY IN CONFORMITY TO THE DOCUMENTATION, FOR
THE PERIOD OF TIME SET FORTH IN THE DOCUMENTATION,
BEGINNING ON THE DATE OF PURCHASE BY THE INITIAL
END-USER. THIS WARRANTY DOES NOT EXTEND TO, AND IS NOT
FOR THE BENEFIT OF, ANY PERSON OTHER THAN THE INITIAL
END-USER OF THE SOFTWARE. THIS WARRANTY DOES NOT EXTEND
TO ANY MODIFICATION OR ENHANCEMENT OF THE SOFTWARE
PROVIDED BY OR ON BEHALF OF LICENSOR OR MADE BY YOU OR
ANY THIRD PARTY.
- EXCEPT AS STATED IN
SECTION 5.A ABOVE, LICENSOR DISCLAIMS ALL WARRANTIES,
EXPRESS OR IMPLIED, WITH RESPECT TO THE WHOLE OR ANY
PART OF THE SOFTWARE AND DOCUMENTATION, INCLUDING
WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE
AND/OR NON-INFRINGEMENT. LICENSOR ALSO DISCLAIMS ALL
OBLIGATIONS THAT MIGHT OTHERWISE ARISE OR BE IMPLIED
FROM ANY COURSE OF DEALING OR USAGE IN TRADE.
- ALL PATCHES, UPGRADES
AND OTHER MODIFICATIONS OR ENHANCEMENTS OF THE SOFTWARE
THAT MAY BE PROVIDED ARE PROVIDED WITHOUT ANY WARRANTY,
EXPRESS OR IMPLIED, AND SOLELY ON AN “AS IS” BASIS.
6. Limitations of
Liability
REGARDLESS OF THE FORM OF
ANY CLAIM OR ACTION, LICENSOR’S TOTAL LIABILITY TO ALL
PERSONS, WHETHER SINGLY OR TOGETHER, FOR ALL OCCURRENCES
COMBINED, FOR CLAIMS, COSTS, DAMAGES OR LIABILITY BASED ON
ANY CAUSE WHATSOEVER AND ARISING FROM OR IN CONNECTION WITH
THE PRODUCT, SHALL NOT EXCEED THE PURCHASE PRICE (WITHOUT
INTEREST) PAID BY THE INITIAL END USER OF THE PRODUCT.
IN NO EVENT SHALL LICENSOR
BE LIABLE FOR ANY LOSS OF DATA, LOSS OF PROFITS OR LOSS OF
USE OF THE SOFTWARE OR DOCUMENTATION OR ANY EQUIPMENT, OR
FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY,
PUNITIVE, MULTIPLE OR OTHER DAMAGES, ARISING FROM OR IN
CONNECTION WITH THE PRODUCT.
IN NO EVENT SHALL LICENSOR
BE LIABLE TO ANYONE FOR ANY CLAIMS, COSTS, DAMAGES OR
LIABILITIES CAUSED BY: IMPROPER OR DEFECTIVE USE OR
OPERATION OF THE PRODUCT OR USE OF THE SOFTWARE WITH ANY
SYSTEM OR CONFIGURATION NOT DESIGNED TO LICENSOR’S STANDARDS
OR IN WHICH ANY PARTY HAS SUBSTITUTED MATERIALS NOT
SPECIFIED BY LICENSOR.
YOU AGREE TO INDEMNIFY AND
HOLD LICENSOR HARMLESS FROM ALL CLAIMS, COSTS, DAMAGES AND
LIABILITIES ASSERTED BY ANYONE FOR ANY DAMAGES THAT ARE
EXCLUDED AND WAIVED, OR ARE INTENDED TO BE EXCLUDED AND
WAIVED, BY THIS SECTION 6, OR WHICH ARE IMPOSED BY LAW ON
BEHALF OF YOU OR ANYONE CLAIMING THROUGH YOU WHICH ARE NOT
EXPRESSLY STATED IN THIS AGREEMENT.
THE EXCLUSIONS, WAIVERS AND
LIMITATIONS ON CLAIMS, COSTS, DAMAGES AND LIABILITIES AND
ANY RIGHTS OF INDEMNIFICATION SET FORTH IN THIS SECTION 6
SHALL BE ENFORCEABLE TO THE MAXIMUM EXTENT ALLOWED BY LAW
AND SHALL NOT BE EXTENDED OR NEGATED IN ANY RESPECT BY
LICENSOR’S OPERATION OF A “HELP LINE” TO RECEIVE AND RESPOND
TO TELEPHONE OR DIAL-IN INQUIRIES ABOUT ITS PRODUCTS, BY ANY
COMMUNICATIONS THROUGH THAT “HELP LINE” OR BY ANY ACTIONS
TAKEN BY ANYONE FOLLOWING COMMUNICATIONS WITH LICENSOR OVER
SUCH “HELP LINE”. YOU ARE RESPONSIBLE TO UNDERTAKE ALL
ACTIONS PERMITTED OR REQUIRED BY ANY LAWS AND
GOVERNMENT-IMPOSED RULES OR REGULATIONS TO ENSURE THAT THE
EXCLUSIONS, WAIVERS AND LIMITATIONS ON CLAIMS, COSTS,
DAMAGES AND LIABILITIES AND ANY RIGHTS OF INDEMNIFICATION
SET FORTH IN THIS SECTION 6 ARE ENFORCEABLE.
7. Warranty Claims
If you believe you have a
claim under the Warranty set forth in Section 5 above, you
must take the following steps:
- Contact Licensor’s
service department, by calling 1 800 451 7917 (from
within the US) or 1 603 223 0745 (from outside the US),
between 9 am and 5 pm (US Eastern Time), Monday through
Friday (except U.S. holidays);
- Provide Licensor's
service department with your name and address and the
serial number of your Software. The service department
will provide you with a Return Authorization Number. No
shipment will be accepted by Licensor if it does not
have a Return Authorization Number; and
- Send the original
CD-ROM to Licensor at 39 Chenell Drive, Concord, NH,
03301 8501, along with the Return Authorization Number,
a complete written statement describing the alleged
defect and the address to which the CD-ROM should be
returned.
Upon receipt, Licensor will examine the CD-ROM and your
description of the alleged defect, determine whether
there is a defect in the Software, and, if there is,
whether it is covered by warranty. If Licensor
determines that there is a defect which is covered by
warranty, it will either repair or replace the CD-ROM or
refund the purchase price (without interest) paid by the
initial end-user of the Product. The preceding sentence
shall be Licensor’s exclusive liability and Your sole
remedy for a breach of the warranty in Section 5 above.
If Licensor determines that there is a defect that is
not covered by warranty, it will notify you and, if
feasible, offer to repair or replace the CD-ROM for an
additional charge. If Licensor determines that there is
no defect, it will return the CD-ROM to You with a bill
for its servicing charges .
All shipments to and from Licensor will be at Your
expense, unless Licensor determines that there is a
defect in the Software which is covered by warranty, in
which case Licensor will reimburse you for shipment to
Licensor and will pay for shipment back to you.
8. Miscellaneous
- Trademarks, etc. You
acknowledge ownership by Licensor in, and the validity
of, the Trademarks and agree not to contest the
ownership or validity thereof by Licensor and not to
acquire any interest therein by any means. You shall not
use, or at any time register with any government
authority, any of the Trademarks, or any name, mark or
logo which is confusingly similar to the Trademarks.
- Priority of Agreements
. If there is a conflict between the terms and
conditions of this Agreement and the terms of any other
documents (including any purchase order), the terms and
conditions of this Agreement shall control.
- No Re-Export. You may
not export or re-export the Software or Documentation
and shall indemnify and hold Licensor harmless from all
claims, costs, damages and liabilities incurred by
Licensor as a result of any export or re-export of the
Software or Documentation by you or your agents or
successors in interest.
- Entire Agreement. This
Agreement constitutes the entire agreement between the
parties with respect to the subject matter hereof and
supersedes all previous and contemporaneous
representations, negotiations, writings and
understandings, if any, relating to such subject matter.
This Agreement may not be amended or modified except in
writing, signed by the President or Executive Vice
President of Licensor.
- Waiver. No term or
condition of this Agreement may be waived except in
writing signed by the Licensor. A waiver on one or more
occasions of any term or condition of this Agreement
shall not constitute or be deemed to be a waiver of such
term or condition on any other occasion. No delay or
failure of Licensor to exercise any right or remedy
under this Agreement will operate as a waiver thereof;
no failure to enforce or insist upon compliance with any
provision of this Agreement on any one occasion shall be
deemed to be a waiver of the Licensor’s right to do so
on another occasion; and no course of dealing between
the parties will constitute a waiver, alteration,
limitation or expansion of any of Licensor’s rights
under this Agreement. Only the President or Executive
Vice President of Licensor shall have authority to sign
a written waiver of any term or condition of this
Agreement.
- Governing Law. This
Agreement, and all questions arising out of or relating
to it, shall be governed by and construed in accordance
with the laws of the State of New Hampshire, without
giving effect to: (i) the conflict of laws provisions
thereof; (ii) the United Nations Convention on Contracts
for the International Sale of Goods; (iii) the 1974
Convention on the Limitation Period in the International
Sale of Goods (the “1974 Convention”); and (iv) the
Protocol amending the 1974 Convention, done at Vienna
April 11, 1980.
- Arbitration of
Disputes and Jurisdiction to Enforce Award. Any dispute,
controversy or claim arising out of or relating to this
Agreement shall be resolved by arbitration. Regardless
of the amount in dispute, the arbitration shall be
conducted by a single arbitrator selected by the parties
or, if they cannot agree, by a single arbitrator
selected in accordance with the Commercial Arbitration
Rules of the American Arbitration Association without
regard to the amount in dispute. The arbitration shall
be conducted in English, in accordance with the
Commercial Arbitration Rules of the American Arbitration
Association, in Concord, New Hampshire. The arbitrator
may proceed to an award notwithstanding the failure of
the other party to participate in the proceedings. The
arbitrator shall be authorized to grant interim relief,
including to prevent the destruction of goods or
documents involved in the dispute, protect trade secrets
and provide for security for a prospective monetary
award. The limitations on liability set out in Section 6
above shall apply to an award of the arbitrator.
Specifically, but without limitation, under no
circumstances shall the arbitrator be authorized to
award punitive damages, including but not limited to
federal or state statutes permitting multiple or
punitive damage awards. Any purported award of punitive
or multiple damages or of other damages not permitted
under Section 6 above shall be beyond the arbitrator’s
authority, void, and unenforceable The decision of the
arbitrator shall be the sole and exclusive remedy of the
parties and shall be binding and enforceable by any
court of competent jurisdiction. The expense of the
arbitration (excluding each side’s own attorneys’ fees,
costs and related expenses) shall initially be paid in
equal shares by each side, but the total of such
expenses plus any award of attorneys' fees, costs and
expenses shall finally be paid by the parties as the
arbitrator determines. Notwithstanding anything
contained in this Section to the contrary, Licensor
shall have the right to institute judicial proceedings
against You or anyone acting by, through or under You,
in order to enforce Licensor’s rights hereunder through
reformation of contract, specific performance,
injunction or similar equitable relief.
- Severability. The
invalidity or unenforceability of any provision of this
Agreement shall not affect the validity or
enforceability of any other provision of this Agreement.
- No Additional Rights
or Licenses. No rights or licenses which are not
expressly granted by this Agreement shall be construed
to be granted in connection with the Product or the
Trademarks or the transactions involved in or the
relationships and obligations established by this
Agreement.
- Taxes. All federal,
state, local and foreign taxes, levies and assessments
imposed on either Licensor or You and arising out of
this Agreement or the relationships and obligations
established by this Agreement (with the exception of
income or other taxes imposed upon Licensor and measured
by the gross or net income of Licensor) shall be Your
responsibility, and, if paid or required to be paid by
Licensor, shall be become immediately due from You to
Licensor.
- Section Headings.
Captions and section headings hereof are for reference
purposes only and shall not control or alter the meaning
of this Agreement as set forth in the text.
- Government Rights. The
Software and Documentation are “commercial computer
software” or “commercial computer software
documentation”. Absent a written agreement to the
contrary, the U.S. Government’s rights with respect to
such Software and Documentation are governed by the
terms and conditions of this Agreement, pursuant to
F.A.R. ‘12.212(a) and or DFARS ‘227.7202-1(a), as
applicable.
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