SECURE CARE PRODUCTS, INC.
EXPRESS LIMITED WARRANTY STATEMENT - RETAIL SALES
PLEASE READ ALL THE
TERMS AND CONDITIONS OF THIS EXPRESS LIMITED WARRANTY
STATEMENT AND BE SURE THAT YOU UNDERSTAND THEM BEFORE
INSTALLING OR USING THIS PRODUCT.
THIS EXPRESS LIMITED
WARRANTY STATEMENT INCLUDES ALL THE TERMS OF OUR WARRANTY TO
YOU AND ALL LIMITATIONS ON WARRANTIES AND REMEDIES RELATING
TO THIS PRODUCT. SECURE CARE PRODUCTS, INC. (“SECURE CARE”)
IS NOT BOUND BY ANY STATEMENTS, PROMISES, DESCRIPTIONS,
DEMONSTRATIONS, MODELS, OR RECOMMENDATIONS SHOWN OR MADE TO
YOU BY THE SELLER OR ANYONE ELSE THAT CONFLICT WITH OR
EXPAND UPON THIS EXPRESS LIMITED WARRANTY STATEMENT.
IF YOU DO NOT AGREE
WITH THIS EXPRESS LIMITED WARRANTY STATEMENT, DO NOT INSTALL
OR USE THIS PRODUCT. YOU MAY RETURN IT IN ITS ORIGINAL
PACKAGE AND CONDITION TO THE SELLER FOR A FULL REFUND.
INSTALLING AND/OR USING THIS PRODUCT CONSTITUTES AGREEMENT
TO THE TERMS OF THIS EXPRESS LIMITED WARRANTY STATEMENT.
1. Notices
A. This Product is designed
for operation in a wireless system. However, the range,
performance, and predictability of any wireless system is
dependent on several factors, including, but not limited to,
the following: building structure; environmental extremes
(e.g., temperature, earth tremors, air pollution, etc.); the
proximity of other wireless devices; the presence of
variable speed products (e.g., clothes washers and driers);
sources of Radio Frequency Interference (RFI); physical
orientation and positioning of the equipment; and sources of
Electro Static Discharge (“ESD”). Secure Care cannot be
responsible for the effect of these types of factors on
operation of this Product.
B. This Product must be
installed, set-up, tested, operated, maintained, repaired
and used only in accordance with the manuals and
instructions issued by Secure Care (the “Product Manuals”).
It is your responsibility to assure that any person who
installs, sets-up, tests, maintains or repairs this Product
knows the contents of and has access to the Product Manuals
and to assure that any person who operates or uses this
Product has reviewed and understands the Product Manuals. If
you have any questions regarding this Product and/or its
installation, set-up, testing, operation, maintenance,
repair or use, please call Secure Care at the telephone
number provided in section 2.B below. Secure Care is not
responsible for performance problems caused by a failure to
follow published and appropriate procedures for
installation, set-up, testing, operation, maintenance,
repair and use of this Product.
All adjustable features on
new and repaired Secure Care Products are shipped with
“factory default” settings. These “factory default” settings
may not comply with building and life safety codes or other
applicable laws and regulations in the location where they
are installed or operated. Secure Care strongly recommends,
therefore, that the settings on all Secure Care Products be
checked and, if necessary, reset to comply with local
building and life safety codes and other applicable laws and
regulations at the time of any installation, set-up,
testing, maintenance or repair.
C. It is important that any
installation, set-up, testing, operation, maintenance,
repair or use of this Product comply with all local and
national electrical and life safety codes. If you have any
questions about compliance with those codes, please contact
your local authorities.
D. Secure Care receives and
responds to telephone and dial-in inquires (the “Help Line”)
about its software, parts and products for the purpose of
discussing users’ experiences with Secure Care’s products,
helping users better understand how those products work, and
providing ideas about what may be causing difficulties.
However, Secure Care cannot accurately diagnose the cause of
any problems or give complete instructions on how to fix
problems over the telephone or Internet. The only way to
assure that Products are installed, set-up, tested,
maintained or repaired correctly or are functioning properly
is to have them examined on site by a qualified service
technician. Secure Care’s Help Line is not a substitute for
on-site diagnosis and servicing by a qualified service
technician.
E. WARNING: EVEN SLIGHT
MODIFICATIONS TO THIS PRODUCT OR CHANGES IN THE OPERATING
ENVIRONMENT MAY CAUSE THIS PRODUCT TO MALFUNCTION. THE ONLY
WAY TO ASSURE THAT THIS PRODUCT IS INSTALLED, SET-UP,
TESTED, MAINTAINED, AND REPAIRED CORRECTLY IS TO HAVE A
QUALIFIED SERVICE TECHNICIAN DO THE WORK.
F. Secure Care’s Products
have been designed to assist in monitoring the movements of
one or more persons in certain locations. They cannot
prevent any person from doing anything, including leaving a
designated location or area. No product can eliminate all
risk or assure complete security. Secure Care does not
represent that the installation and use of this Product will
make any person safer, less likely to do anything or protect
any person’s security or health. Secure Care’s Product is
not intended as a substitute for the careful monitoring of
persons in all locations.
2. Express Limited
Warranty
A. SUBJECT TO THE
LIMITATIONS SET FORTH IN THIS EXPRESS LIMITED WARRANTY
STATEMENT – RETAIL SALES, SECURE CARE WARRANTS THAT THIS
PRODUCT (SUBJECT TO SECURE CARE'S SPECIFIED TOLERANCES AND
EXCLUDING ANY EXPENDABLE ITEMS) SHALL CONFORM TO THE
SPECIFICATIONS WHICH ACCOMPANY THIS PRODUCT FOR A PERIOD OF
ONE (1) YEAR FROM THE DATE OF INITIAL PURCHASE BY AN
END-USER. THIS WARRANTY DOES NOT EXTEND TO AND IS NOT FOR
THE BENEFIT OF ANY PERSON OTHER THAN THE END-USER WHO
INITIALLY PURCHASES THIS PRODUCT. IN THE EVENT THAT THIS
PRODUCT DOES NOT COMPLY WITH THIS WARRANTY, SECURE CARE
WILL, AT ITS OPTION, EITHER REPAIR OR REPLACE THIS PRODUCT
OR REFUND THE PURCHASE PRICE, PROVIDED THAT THIS PRODUCT IS
RETURNED AS PROVIDED IN SECTION 2.B BELOW. REPLACEMENT OF
THIS PRODUCT UNDER WARRANTY WILL NOT EXTEND THE ORIGINAL
WARRANTY PERIOD.
Secure Care may also, at
its option, either repair or replace this Product after the
warranty has expired, for an additional charge, provided
that this Product is returned as provided in Section 2.B
below. If Secure Care repairs or replaces this Product after
the warranty has expired, the terms of the warranty set
forth in this Section 2.A for a new Product will apply to
the repaired or replaced Product, with the exception that
the term will run for ninety (90) days from the date of
repair or replacement.
Repair may include the
replacement of parts and products with functionally
equivalent, reconditioned parts or products. Any part or
product replaced by Secure Care will become the property of
Secure Care upon replacement.
B. Warranty service is
available by contacting Secure Care at 800-451-7917 and
obtaining a Return Authorization Number. No Product may be
returned to Secure Care without first obtaining a Return
Authorization Number. When this Product is returned to
Secure Care, please include the Return Authorization Number
and a detailed written description of the problem. Issuance
of a Return Authorization Number by Secure Care will not
constitute an admission that there is a problem with the
Product being returned, that any problem is covered by
warranty or that Secure Care has any responsibility to
repair, replace, make refunds for or pay claims, costs,
damages or liabilities connected with the Product being
returned.
NOTE: Transmitters
are not repaired, nor is the warranty extended, beyond the
expiration date.
If this Product is returned
to Secure Care for any reason, you will retain title (unless
and until a part or product is replaced, in which case you
will obtain title to the replacement part or product at the
time of replacement), the risk of loss, and the obligation
to pay all costs of shipping, storage and other charges and
obligations relating to this Product.
C. EXCEPT AS STATED IN THIS
SECTION 2, SECURE CARE DISCLAIMS ALL WARRANTIES, EXPRESS OR
IMPLIED, WITH RESPECT TO THE WHOLE OR ANY PART OF THIS
PRODUCT, INCLUDING, WITHOUT LIMITATION, ALL IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE.
3. Limitations of
Liability
A. REGARDLESS OF THE FORM
OF ANY CLAIM OR ACTION, SECURE CARE’S TOTAL LIABILITY TO ALL
PERSONS, WHETHER SINGLY OR TOGETHER, FOR ALL OCCURRENCES
COMBINED, FOR CLAIMS, COSTS, DAMAGES OR LIABILITIES BASED ON
ANY CAUSE WHATSOEVER AND ARISING FROM OR IN CONNECTION WITH
THIS PRODUCT, OR THE MANUFACTURE, DISTRIBUTION, PROMOTION,
SALE, INSTALLATION, SET-UP, TESTING, MAINTENANCE, OPERATION,
SERVICING, USE OR PERFORMANCE OF THIS PRODUCT, SHALL NOT
EXCEED THE AGGREGATE PRICE (WITHOUT INTEREST) PAID FOR THIS
PRODUCT.
B. IN NO EVENT SHALL SECURE
CARE BE LIABLE TO ANYONE FOR ANY LOSS OF DATA, LOSS OF
PROFITS OR LOSS OF USE OF THIS PRODUCT OR ANY EQUIPMENT, OR
FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL (AS FAR AS
ALLOWED WITH RESPECT TO THE IMPLIED WARRANTY OF
MERCHANTABILITY, WHICH IS EXPRESSLY DISCLAIMED IN SECTION
2.C, ABOVE), EXEMPLARY, PUNITIVE , MULTIPLE, OR OTHER
DAMAGES, ARISING FROM OR IN CONNECTION WITH THE MANUFACTURE,
DISTRIBUTION, PROMOTION, SALE, INSTALLATION, SET-UP,
TESTING, MAINTENANCE, OPERATION, SERVICING, USE OR
PERFORMANCE OF THIS PRODUCT OR FROM OR IN CONNECTION WITH
ANY DELAY OR FAILURE IN PROVIDING OR DELIVERING THIS
PRODUCT.
C. IN NO EVENT SHALL SECURE
CARE BE LIABLE TO ANYONE FOR ANY CLAIMS, COSTS, DAMAGES OR
LIABILITIES CAUSED BY: (i) IMPROPER OR DEFECTIVE PROMOTION,
DISTRIBUTION, SALE, INSTALLATION, SET-UP, TESTING,
MAINTENANCE OR REPAIR OF THIS PRODUCT; (ii) IMPROPER OR
DEFECTIVE OPERATION OR USE OF THIS PRODUCT; OR (iii)
DETERIORATION OF THIS PRODUCT DURING STORAGE.
D. YOU AGREE TO INDEMNIFY
AND HOLD SECURE CARE HARMLESS FROM ALL CLAIMS, COSTS,
DAMAGES AND LIABILITIES ASSERTED BY ANYONE FOR ANY DAMAGES
THAT ARE EXCLUDED AND WAIVED, OR ARE INTENDED TO BE EXCLUDED
AND WAIVED, BY THIS SECTION 3, OR WHICH ARE IMPOSED BY LAW
ON BEHALF OF ANYONE BUT WHICH ARE NOT EXPRESSLY STATED IN
THIS EXPRESS LIMITED WARRANTY STATEMENT.
E. THE EXCLUSIONS, WAIVERS
AND LIMITATIONS ON CLAIMS, COSTS, DAMAGES AND LIABILITIES
AND ANY RIGHTS OF INDEMNIFICATION SET FORTH IN THIS SECTION
3 SHALL BE ENFORCEABLE TO THE MAXIMUM EXTENT ALLOWED BY LAW
AND SHALL NOT BE EXPANDED OR NEGATED IN ANY RESPECT BY
SECURE CARE’S OPERATION OF A “HELP LINE” TO RECEIVE AND
RESPOND TO TELEPHONE OR DIAL-IN INQUIRES ABOUT THIS PRODUCT,
BY ANY COMMUNICATIONS THROUGH THAT “HELP LINE” OR BY ANY
ACTIONS TAKEN BY ANYONE FOLLOWING COMMUNICATIONS WITH SECURE
CARE OVER SUCH “HELP LINE.”
4. Governing Law
This Express Limited
Warranty Statement – Retail Sales, and all questions arising
out of or relating to it, shall be governed by and construed
in accordance with the laws of the State of New Hampshire,
without giving effect to the conflict of laws provisions
thereof, and excluding the United Nations Convention on
Contracts for the International Sale of Goods, the 1974
Convention on the Limitation Period on the International
Sale of Goods (the “1974 Convention”), and the Protocol
amending the 1974 Convention, done at Vienna April 11, 1980.
5. Severability
The invalidity or
unenforceability of any provision of this Express Limited
Warranty Statement – Retail Sales shall not affect the
validity or enforceability of any other provision hereof.
The disclaimers, exclusions, waivers and limitations on
warranties, claims, costs, damages and liabilities set forth
herein shall be read consistently with any specific country,
state or local law that applies to any particular sale or
use of this Product, in order to give these terms,
conditions, and limitations their maximum intended effect
consistent with all applicable laws.
6. Waiver
No term or condition of
this Express Limited Warranty Statement – Retail Sales may
be waived except in writing signed by the President or
Executive Vice President of Secure Care. A waiver on one or
more occasions of any term or condition of this Express
Limited Warranty Statement – Retail Sales shall not
constitute or be deemed to be a waiver of such term or
condition on any other occasion. No delay or failure of
Secure Care to exercise any right or remedy under this
Express Limited Warranty Statement – Retail Sales will
operate as a waiver thereof; no failure to enforce or insist
upon compliance with any provision of this Express Limited
Warranty Statement – Retail Sales on any one occasion shall
be deemed to be a waiver of Secure Care's right to do so on
another occasion; and no course of dealing will constitute a
waiver, alteration, limitation or expansion of any of the
parties' rights and obligations under this Express Limited
Warranty Statement – Retail Sales. |