We recognize the significant role urgent care centers and other outpatient clinics are playing in the delivery of primary and ambulatory patient care these days. And we also understand that as a clinic serving the local community, you’re dealing with patients expecting top-notch customer service and minimal wait times. 

The Secure Care ENVisionIT® location-based data solution (LBDS), offers a solution to meet the needs of clinics. Our solutions can measure door-to-door time from entry, patient care, to exit. This allows a reduction of door-to-door which increases staff availability and improvements to the bottom line. 

Improve Patient Throughput 

Patients spend a lot of time waiting. They wait to check in, wait for an exam room, wait for a provider, wait to check out. The more time patients spend waiting, the less satisfied they are with the service your clinic provides. And the fewer people you’re treating each day. Increased wait times mean you risk losing business. Issuing tags upon check-in, you can keep track of how long each patient has been at your facility and where. Make staffing or other resource adjustments over time as you monitor trends to make sure you’re hitting operational and patient satisfaction metrics.